It Support Analyst (Aguascalientes)

Visión general

Administer and maintain the organization's information systems to ensure that they function reliably and in accordance with user needs. Install and configure information systems and associated hardware in accordance with technical specifications. Communicate with system users. Efficiently investigate, troubleshoot, and resolve system problems. When necessary, escalated system problems to more senior staff.

Responsabilidades

• Local Help Desk for end-users support; provides support to all new technologies (hardware & software) required by the company.
• Training Google Workspace to other users.
• New Software / Software Installation.
• Install and set up the new equipment in the company.
• Control of licenses / PC inventory / PC maintenance.
• Perform the corrective maintenance to the computer systems (hardware) of all company's equipment.
• Solves the different problems in the networks and connectivity of all the computer equipment of the company.
• Perform maintenance to computers in floor.
• Perform maintenance to equipment of Check In / Out clocks.
• Windows / cell phones support solution to the problems of telephony and communication that appear in the company.
• Evaluates and implements the new technologies (hardware, software) required by the company.
• Watch the lines of communications, UPS and the emergency plant work correctly.
• Similar functions as well are required.

Requisitos

Education: A Bachelor of Science Degree in computer discipline is required (Information technology engineer, systems engineer, electronic or mechatronic engineer or equivalent).

Experience: At least one year of experience.

Skills: English skills to deal in a multicultural labor environment (50%).

Knowledge: Expertise on Google Workspace, IA, Windows, iOS, Android, hardware and networking.

Lixil Competences: Integrity, Responsibility, Customer Centrality, Enthusiasm and Innovation.

Hiring Range

Aplicable de acuerdo a localidad.

EEO Statement

Declaración de Igualdad de Oportunidades de Empleo: AS Maquila México S. de R.L. de C.V. y American Standard B&K; México, son empleadores que ofrecen igualdad de oportunidades. Todos los solicitantes que resulten calificados para la posición para la que apliquen, serán considerados para el empleo sin distinción de raza, color, religión, lugar de origen, ascendencia, orientación sexual, identidad de género, genética, discapacidad, estado civil, edad, estado civil, estado de salud, condición o cualquier otra característica protegida por la ley.