Retrofit Manager (Isla Guadalupe)

Key Responsibilities

• Retrofit Coordination & Execution
  • Manage and monitor the SAP retrofit process across multiple systems (e.g., D, Q, P landscapes).
  • Ensure timely and accurate retrofitting of transports from project systems to maintenance systems and vice versa.
  • Collaborate with functional and technical teams to validate retrofit scope and impact.
  • Propose scenarios to facilitate the retrofit process.
• Governance & Compliance
  • Define and enforce retrofit governance processes and best practices.
  • Ensure compliance with change management policies and audit requirements.
  • Maintain documentation of retrofit activities and decisions.
• Issue Management
  • Identify and resolve retrofit conflicts and inconsistencies.
  • Escalate critical issues and coordinate resolution with relevant stakeholders.
• Collaboration & Communication
  • Act as the point of contact between project teams, support teams, and release management.
  • Facilitate regular meetings to track retrofit progress and align on priorities.
  • Provide status updates and reporting to project and program management.
• Tooling & Automation
  • Utilize SAP Solution Manager, ChaRM, or other tools to manage and track retrofit activities.
  • Identify opportunities for automation and process improvement in the retrofit workflow.

Requirements

• Education & Experience
  • Bachelor’s degree in Information Technology, Computer Science, or related field.
  • 5+ years of experience in SAP environments, with at least 2 years in a retrofit or change management role.
  • Experience with SAP Solution Manager and ChaRM is highly desirable.

Skills & Competencies

• Strong understanding of SAP transport management and system landscapes.
• Knowledge of SAP modules (e.g., FI, MM, SD, HR) and their interdependencies.
• Excellent in ABAP development.
• Excellent problem-solving and conflict resolution skills.
• Ability to work under pressure and manage multiple priorities.
• Communication Skills
  • Effective communication and stakeholder management skills.
  • Excellent verbal and written communication skills, with the ability to convey complex information clearly and concisely.
• Coordination Skills
  • Proven ability to coordinate with multiple teams and stakeholders to achieve project goals.
• Language
  • Proficiency in English is mandatory.