Warehouse Operations Executive (Guadalajara)

Be a part of a revolutionary changeAt PMI, we've chosen to do something incredible. We are totally transforming our business and building our future on one clear purpose - to deliver a smoke‑free future. With huge change comes huge opportunity. Wherever you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Wherever you join our crucial 47,000‑strong Operations team, you'll have the opportunity to make an impact. PMI's shift from selling cigarettes to our new smoke‑free products has changed the way we work. New products bring new challenges – in the way we source and buy raw materials, in the way we engineer and manufacture, and in our supply chain planning. Bring us your curiosity and a desire to challenge the everyday and we'll give you lots of responsibility. You'll help us improve, inject innovation and create new ways of working.

Your day to day

Plan and coordinate the Internal Logistics Department, responsible for all materials delivery within the manufacturing area and ensure these activities are performed in a controlled manner, adhering to applicable laws and practices, and in the most cost‑efficient way.

Major accountabilities

• Manage, plan, and lead internal logistics operations in compliance with sustainability, quality, and legal requirements.
• Develop and lead an autonomous team according to internal logistics capabilities, contributing to the strategy definition for Factory Logistics.
• Ensure that the internal logistics team complies with all legal standards, policies, and guidelines related to environment, health, safety, and sustainability to prevent personnel, asset, or societal loss.
• Lead the inventory management strategy to ensure 100% physical and system‑wise stock accuracy at all times, maintaining Always Inspection Ready (AIR) status.
• Proactively lead the quality program in cooperation with relevant stakeholders to prevent quality incidents and reduce or eliminate non‑conformities in the process and product integrity.
• Oversee and own the Work Process Compliance, ensuring it is properly deployed and effectively standardizes the way of working.
• Create, establish, and review preferred methods to define operational procedures.
• Ensure the highest level of internal and external consumer satisfaction.
• Secure uninterrupted provision of world‑class customer service through timely replenishment by coordinating with third‑party LSPs.
• Oversee and own the Product Handling (PH) process, ensuring it is properly deployed and maximizes performance results and organizational health of internal logistics lines.
• Track and manage the budget for Factory Logistics.
• Communicate loss elimination priorities, plans, and responsibilities in a timely manner to ensure cross‑functional alignment.
• Share knowledge and methods to encourage and foster benchmarking and continuous improvement.
• Lead Capacity Management and Zoning/Slotting DMS to achieve idóneo capacity utilization and minimize travel time in operations.
• Perform regular coaching to develop the capabilities of the team in daily management systems.
• Create an environment where each team member is motivated to express their talent and potential.

Who we're looking for

• College Degree in Logistics, Commerce, IT, or Engineering.
• Minimum 3‑5 years of experience in Operations and Logistics.
• Proficiency in MS Office, SAP, WMS.
• Knowledge of Continuous improvement methodology (VSM, KAIZEN, PDCA, etc).
• Experience managing third‑party contracted teams, including legal/regulatory requirements.
• Fluent in English and Spanish.

What we offer

• Freedom to define your future and ours.
• We empower you to take risks, experiment and explore.
• Inclusive, diverse culture where everyone's contribution is respected; collaborate with some of the world's best people and feel you belong.
• Opportunities to pursue ambitions and develop skills with a general business; our staggering size and scale provides endless opportunities to progress.
• Pride in delivering our promise to society: to deliver a smoke‑free future.

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