AR Analyst

Accounts Receivable Analyst - North America

Function: Finance

Location: Queretaro, MEX, MX

Work Arrangement: Hybrid (3 days in office, 2 days remote)

Position Title: AR Analyst

The Role

As an Accounts Receivable Analyst you will play a key role in managing customer accounts and ensuring timely cash collections. You will partner closely with Sales, Customer Service, and internal stakeholders to drive collections performance, resolve disputes, and maintain strong customer relationships.

We are looking for a detail-oriented, proactive professional eager to grow and make an impact in a high-volume, fast-paced environment.

• Collections & Account Management: Manage AR aging and drive timely collections through proactive follow-up, ensuring reduction of overdue balances while maintaining strong customer relationships.
• Dispute Resolution & Reconciliation: Resolve deductions, short payments, and invoice disputes, performing account reconciliations and supporting customers with payment research and issue resolution.
• Cash Application: Ensure accurate and timely application of customer payments and credit memos within ERP systems.
• Credit Management: Identify high-risk accounts, recommend actions, and partner with Sales to manage credit limits, holds, and escalation strategies.
• Reporting & Close Support: Maintain accurate AR records, support reporting, and contribute to month-end closing activities.
• Compliance & Process Improvement: Ensure adherence to company policies and SOX controls, while supporting audits and driving continuous improvements in the Invoice-to-Cash cycle.

Qualifications

• Bachelor’s degree in Accounting, Finance, or Business Administration.
• Minimum of 2 years of experience in Accounts Receivable or Accounting, preferably in a Shared Service Center (SSC) environment.
• Strong knowledge of ERP systems (SAP preferred).
• Advanced Excel skills.
• Advanced English (required).
• Strong communication and negotiation skills.
• Customer-focused mindset with ability to build and maintain strong relationships.
• Proactive, hands-on approach with a strong sense of ownership.
• Strong organizational and prioritization skills in a high-volume environment.
• Attention to detail and accuracy.
• Analytical mindset with ability to identify trends and insights.
• Effective collaboration and stakeholder management.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

EEO Opportunities

Wella Company offers equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law.

EEO Minorities/Females/Protected Veterans/Disabled.

English - Please click on this link to review the Notification of Equal Opportunity Rights poster
Español - Por favor, haga un clic en el enlace para revisar el poster de la Ley de los Derechos de Igualdad de Empleo