Oliver Wyman - Talent Management Coordinator - Mexico City (San Antonio Tecómitl)

Job Overview

The Talent Management Central Team (TMC) is a team within Oliver Wyman’s Human Capital (HC) department that provides program management and administrative support to Talent Managers across Talent Management processes. The TMC works closely with the global Talent Management team, Talent Managers in each of our Teams and Regions, and senior stakeholders from the TM and HC functions. The Coordinator role requires mastery of core coordinator responsibilities and knowledge of Staffing and Performance Management systems, as well as the ability to manage multiple demands and competing priorities in a timely manner.

Key Responsibilities

• Activities related to programs and processes for consultant talent and performance management, including performance management, global consultant programs, staffing system updates, reporting, developing training materials, and ad‑hoc Talent Management requests across OliverWyman.
• StaffingMIS
  • Update basic staffing and other system data updates
  • Generate predefined and ad‑hoc reports from staffing systems
  • Conduct regularly scheduled and ad‑hoc analyses and audits relevant to staffing
• Performance Management
  • Action Performance Management tasks based on inbound requests
  • Provide clear and concise guidance to Talent Managers and review writers on process execution within systems
• Global and Regional Reporting
  • Track and generate ad‑hoc reports related to Talent Management activities
  • Perform labor adjustments and time‑allotment rectification
  • Support TM Heads and Talent Managers with reporting and data needs
• Program Management
  • Support a global Talent Management program with oversight (e.g., MBA sponsorship, NPF, LongHaul, KudOWs, etc.) when opportunities permit
• Other
  • Respond promptly and professionally to incoming requests
  • Collaborate with other teams as necessary to address requests
  • Build and maintain relationships with team members and key clients

Experience Required

• Bachelor’s degree or equivalent experience, preferably working in performance management or HR administration

Technical Skills

• Working knowledge of Microsoft Excel (including formulas, pivot tables, and data manipulation in reports), Word, and PowerPoint
• Basic understanding of systems and an aptitude for learning to operate new systems of medium complexity

Skills and Attributes

• Strong focus on client needs and ability to work with stakeholders ranging in seniority level
• Excellent English written and verbal communication skills
• Ability to work collaboratively in a global team in a multicultural environment with limited supervision
• Ability to work and multi‑task in a fast‑paced and constantly evolving environment
• Ability to manage and maintain highly sensitive and confidential information
• Highly organized and detail‑oriented with a problem‑solving mindset

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.