Mex - Data Entry Specialist (Santiago de Querétaro)

EL DATA ENTRY SPECIALIST

Schedule : Monday - Friday Day shift

General Description

The Data Entry Specialist consistently demonstrates a positive and hardworking attitude, a continuous commitment to personal, organizational and process improvement and to build strong partnerships, one employee and one customer at a time, and by working in accordance with ELs COACHTeam core values.

The individual is responsible for providing back office processing support to internal and external clients. The position would require proficiency in all processing functions within the department and excellent client service and relationship skills.

Duties and Responsibilities

• Processing an average of 200 invoices per day with less than .01% error percentage
• 10 Key Speed above 8,000 KPH and Typing Speed above 40 WPM
• Completion of weekly commitments and goals
• Actively engage in scheduling, planning and facilitating an effective one-on-one with my leader on a weekly or bi-weekly basis
• Proactively utilize Call Copy as a performance review tool to seek and engage feedback from my leader
• Audit Client’s invoices to ensure that all documentation is accurate and present in accordance to company policy and debtor billing requirements
• Adherence to company attendance, punctuality, and dress code policy
• Adherence to deadlines
• Excellent work ethic
• Ability to openly communicate with team
• Ability to work under pressure
• Strong organizational skills while maintaining a high level of attention to detail
• Willingness to celebrate team achievements and milestones
• Desire to celebrate success of personal and team achievements
• Ability to be held accountable

Qualifications / Skills

• Ability to quickly learn software systems
• Excellent communication skills
• Proficiency in Microsoft Office (Excel, Outlook, and Adobe Acrobat)
• Ability to manage multiple operating systems
• 1+ years of billing or auditing experience
• Work with team members to handle client funding in accordance with deadline
• Ability to work in a fast‑paced environment
• Collaborate with Customer Service and Operation

Work Experience Requirements

• Prior business to business customer service experience
• 1+ years of billing or auditing experience
• Computer proficient and a working knowledge of Microsoft Office products

Education, experience, and Licensing requirements

• High school diploma or equivalent
• Bilingual

Working relationships

• Credit
• Collections
• Operations
• Various internal departments

Physical Demands

• Extended periods sitting
• Extended periods working at a computer

C.R. England is an equal opportunity at-will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.