Credit collections coordinator (Guadalajara)

Fresh Del Monte Produce is growing — and you could be part of the journey!

Are you ready to bring fresh ideas, work with purpose, and join a global company making a real impact?

We're opening a brand-new role and looking for someone full of energy, passion, and the drive to help shape the future... one fruit at a time.

Purpose of Position

This position of Credit Collections Coordinator will be responsible for maintaining and servicing a financial relationship with North America Trade customers. In this role, you will work closely with Customers, Sales Department and the Claims team to maximize cash collections and maintain accounts receivable within established guidelines.

Please submit your resume in English.

Responsibilities

• Review accounts receivable aged trial balance, to ensure proper application of all transactions, and review report with Supervisor, to document status of key collection accounts and consultative interaction.
• Document all calls and contact customers to obtain payment commitments for unpaid invoices, enforcement of credit terms and to provide any documentation required to expedite payment.
• Make recommendations to the Supervisor, on the rescinding of credit terms, more aggressive collection tactics or PACA intervention, based on productivity of customer calls and overall payment performance.
• Make recommendations to the Supervisor, on credit limit increases based on payment performance and frequency of customer credit hold orders.
• Partner with the Sales team to review open invoices that would expediate payment.
• Work with the Claims team to close open deductions timely.
• Maintain a productive and supportive relationship with Del Monte team in field offices.
• Complete special projects as assigned.
• Prepare status report updates based on the Overdue report on a weekly basis.

Required Qualifications

• High School Diploma or equivalent.
• 5 years of Commercial Collections experience.
• Knowledge of Microsoft Office Programs (i.e. Word, Excel, and Outlook).
• Excellent communication skills (i.e. oral and written).
• Ability to exercise sound judgment, analytical and independent thinking.
• Experience in Oracle and SAP.

Preferred Qualifications

• College Degree.

This position does not qualify for relocation expenses.

About the Company

Fresh Del Monte Produce Inc. is a general leader in the production, distribution, and marketing of fresh and fresh‑cut fruits and vegetables. Our diverse product portfolio also includes prepared fruits and vegetables, juices, beverages, snacks, and desserts—available in over 80 countries worldwide. With operations spanning more than 35 countries, we've proudly been nourishing families for over 135 years.

Equal Opportunity

We are committed to maintaining a drug‑free workplace and are proud to be an Equal Opportunity Employer. Fresh Del Monte and its affiliates do not discriminate based on race, color, religion, national origin, age, disability, gender, veteran status, or any other characteristic protected by applicable law. Driven by our core values—Excellence, Care, Passion, Trust, and Creativity—we invite you to explore our career opportunities and join our FRESH team.