Maintenance Superintendent (Xico) (Valle de Chalco Solidaridad)

Overview

Founded in ****, KONE is a leader in providing elevators, escalators and automatic doors for buildings, as well as maintenance and modernization solutions that add value throughout the building lifecycle.

Our mission is to improve the flow of urban life and make cities better places to live by delivering innovative, safe, and reliable solutions.

Responsibilities

• Ensure strict adherence to KONE Safety policies and foster a culture of accountability and prevention.
• Promote connected services and digitalization advancements to deliver innovative, cutting‑edge solutions.
• Oversee and direct maintenance and repair projects, coordinating technical personnel to optimize routes, reduce travel time, and minimize costs.
• Strategically plan geographic service routes, ensuring proper staffing and material allocation to maximize operational efficiency.
• Monitor and validate real‑time reporting, work times, and material usage to guarantee accuracy in documentation and invoicing.
• Conduct regular safety and quality audits, working closely with customers to resolve issues and continuously improve service delivery.
• Provide leadership, coaching, and ongoing development to field personnel, fostering professional growth and goal achievement.

Additional Responsibilities

• Inspect all maintenance job sites periodically to ensure compliance with KONE policies, standards, and contract agreements.
• Maintain and manage inventory levels to guarantee availability of proper parts and tools for efficient maintenance and repair activities.
• Collaborate with the Service Manager by recommending hiring, training, and development of maintenance and repair personnel.
• Order and ensure availability of materials ahead of scheduled repair jobs to support seamless field operations.
• Review and approve Service and Work Orders and completion notices, verifying accurate posting of time entries, purchase orders, and material orders before billing approval.
• Analyze SAP contractual service reports to confirm appropriate CMII levels and adherence to contract stipulations.
• Control and monitor service labor and material costs, ensuring expenditures remain within established budget guidelines.
• Execute any additional duties as assigned by management.

Qualifications

• Over 5 years of experience in maintenance/repair within the elevator/escalator or related industry, plus previous supervisory experience.
• Two‑year college degree or equivalent combination of technical and management experience in the elevator/escalator or related industry.
• Familiarity with electrical, mechanical, and hydraulic systems as applied in industry transportation or conveyance systems.
• Strong leadership, supervisory, organizational, written, verbal communication, and customer service skills.
• Ability to read construction drawings, layouts, and electrical/hydraulic schematics.

Benefits

Opportunities to learn and grow.

Comprehensive health and wellness plans for the whole family.

Additional benefits exceeding legal requirements.

Equal Opportunity Statement

We are an equal‑opportunity employer and do not discriminate against any employee or applicant based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class.