Senior Qa & Cx Quality Lead (Xico)
Link-Worldwide
Nysonian is looking for a Quality Assurance Specialist in Mexico City to oversee the quality of customer experience operations.
Responsibilities
- Designing the QA framework
- Monitoring agent performance
- Providing actionable insights to improve service delivery
Qualifications
- Extensive experience in quality assurance
- Strong communication skills in both Spanish and English
Join a dynamic team committed to excellence in customer service. Job code: #J-*****-Ljbffr
#J-18808-LjbffrVacante publicada el 1 día atrás
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