Supply Chain Transformation Program Manager (San Pedro Tlaquepaque)

Job Overview

Supply Chain Transformation Program Manager
Location: Tlaquepaque, Jalisco, Mexico
Type: Full time

Job Summary
This position is in the Service Supply Chain – Enterprise Operations, reporting to the Resiliency & Network COE. The Service Supply Chain is designed for low volume, high mix, and extended product/part lifecycles. The SC role in Service Delivery includes providing parts for repair, material circularity, centralized device repair, and refurbishment. The HP Service Supply Chain is in the middle of a multi‑year transformation that is building the digital backbone and accelerating the network transformation with the vision of creating an Industry‑leading, adaptive, and digitally enabled SC. This role is responsible for leading and delivering large‑scale, complex supply chain projects. The position owns end‑to‑end execution of high‑impact internal and external projects, involving transformation, and cross‑functional coordination. The role leads large, multicultural project teams, manages program financials, ensures adherence to governance and delivery standards, and actively contributes to the evolution of program and project management practices within the organization.

Responsibilities

• Lead the delivery of large‑scale, complex internal and external supply chain projects, spanning one or multiple regions and carrying a high level of operational and business risk.
• Own strategic supply chain initiatives from planning through execution, ensuring delivery against scope, timeline, budget, and business outcomes. Preparing status reports.
• Manage project financials, consistently meeting or surpassing approved budgets.
• Maintain and nurture relationships with stakeholders belonging to the upper levels within the organization.
• Direct the project team, which includes both internal and external resources, typically consisting of over 20 individuals from diverse countries.
• Foster the skill development of team members, while also providing comprehensive performance reviews and constructive development recommendations for the team.
• Contribute to maintain project management discipline.

Education & Experience

• Four‑year or Graduate Degree in Supply Chain Management, Manufacturing Engineering, Operations management, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 10+ years of work experience, preferably in supply chain, operations, or a related field.
• Proven experience as a Program Manager or in a similar role, with a track record of managing multiple projects successfully.
• Experience in ERP/SC Specific System project Management.
• Experience in Process Design and Management of Change.

Preferred Certifications

• Project Management Professional (PMP)

Cross‑Organizational Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope

• Impacts large functions and leads large, cross‑division functional teams or projects.

Complexity

• Provides highly innovative solutions to complex problems within established policy.

Job Details

Schedule: Full time
Shift: No shift premium (Mexico)
Travel: Not specified
Relocation: No

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal".