Sr. Program Manager (Xico)

Senior Program Manager – CIO Strategy and Operations

We are seeking a dynamic and strategic Senior Program Manager to join the CIO Strategy and Operations team. This role is ideal for a seasoned leader who thrives in complex, cross-functional environments and is passionate about driving transformation across commercial systems.

About the Role

• Lead strategic programs from initiation through execution, ensuring alignment with enterprise goals and measurable outcomes.
• Drive cross‑functional collaboration across a wide range of business functions, engaging stakeholders from across the organization to ensure alignment and successful program execution.
• Translate business strategy into actionable program plans, managing scope, timelines, budgets, risks, and benefits realization.
• Champion system and process simplification and standardization, ensuring outcomes are automation‑ready and customer‑centric.
• Establish and maintain governance structures, operating rhythms, and stakeholder communication plans.
• Monitor program performance using KPIs such as cycle time, quality metrics, customer experience, and financial impact.
• Guide and mentor project managers and workstream leads, fostering a culture of accountability and continuous improvement.
• Ensure compliance with enterprise standards, policies, and design principles.

About You

• A bachelor's degree in business, technology, or equivalent experience.
• 8+ years of progressive experience in program or portfolio management, ideally in a matrixed, global organization.
• Proven success leading large‑scale transformation initiatives within a complex, global, matrixed organization.
• Deep understanding of project and program management methodologies (e.g., Agile, Waterfall, hybrid).
• Strong business acumen and ability to connect strategy to execution.
• Exceptional communication, influence, and stakeholder management skills.
• Experience with software development life cycles and technology‑enabled process design.
• Ability to navigate ambiguity and drive clarity in complex environments.
• Location requirement: Live in Mexico.

Benefits

Hybrid Work Model: Flexible hybrid working environment with 2‑3 days a week in the office depending on the role, providing a seamless digitally and physically connected experience.

Flexibility & Work‑Life Balance: Policies designed to help manage personal and professional responsibilities, including up to 8 weeks of work from anywhere per year.

Career Development and Growth: Continuous learning and skill development programs, including Grow My Way programming and skills‑first approach for AI‑enabled future readiness.

Industry Competitive Benefits: Comprehensive benefit plans including flexible vacation, company‑wide mental health days, access to the Headspace app, retirement savings, tuition reimbursement, and employee incentive programs.

Culture: Globally recognized reputation for inclusion, belonging, flexibility, and work‑life balance, guided by core values of customer obsession, competitive spirit, innovative challenge, rapid learning, and collaboration.

Social Impact: Two paid volunteer days off annually and opportunities for pro‑bono consulting projects and ESG initiatives.

Equal Employment Opportunity

ThomsonReuters is proud to be an Equal Employment Opportunity Employer providing a drug‑free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.