Medical Sales Consultant

Role Summary:

The Sales Representative will drive sales growth across Latin America and the Caribbean by identifying new opportunities, building strong customer relationships, and promoting Loh Medical’s mission of Mobility & Independence . This role requires a blend of consultative selling, technical knowledge, and exceptional customer service to achieve revenue targets while upholding our core values: Integrity, Service, and Clinical Excellence .

Key Responsibilities

1. Sales Execution & Revenue Growth

• Proactively prospect, qualify, and acquire new customers while expanding business with existing accounts.
• Consistently achieve or exceed monthly and annual sales and margin targets .
• Deliver impactful product presentations, demonstrations, and negotiations showcasing Loh Medical’s value proposition.
• Identify and execute upselling and cross-selling opportunities based on customer needs.

2. Customer Relationship Management

• Build and maintain long-term relationships with customers, distributors, and healthcare institutions.
• Provide responsive, solution-oriented service and ensure post-sale satisfaction.
• Act as the primary point of contact for inquiries, ensuring timely and professional communication.
• Document all interactions in NetSuite (emails, calls, WhatsApp) per company guidelines.

3. Sales Process & CRM Management

• Follow Loh Medical’s complete sales process in NetSuite:
• Create and qualify leads.
• Follow up within 30 days.
• Convert leads to prospects and prospects to customers.
• Ensure accurate and timely estimates, sales orders, and invoices.
• Maintain data integrity for accurate reporting and forecasting.

4. Market Knowledge & Collaboration

• Stay informed on market trends, competitors, and product innovations to position Loh Medical effectively.
• Share market insights and customer feedback with Sales Manager and cross-functional teams.
• Collaborate with Operations, Marketing, and Quality to ensure seamless service delivery.

5. Quality & Continuous Improvement

• Contribute to CQI initiatives , ensuring compliance with quality standards and company policies.

Candidate Profile

• Education: Bachelor’s degree in Business, Marketing, Health Sciences, or related field.
• Experience: Minimum 5 years in commercial roles , with at least 3 years in sales (medical devices, healthcare, or rehabilitation preferred).
• Proven success in multi-country or regional markets .
• Skills & Competencies: Strong communication, negotiation, and relationship-building skills.
• Proficiency in NetSuite or similar CRM/ERP systems .
• Self-motivated, customer-focused , and results-driven.
• Languages: Fluent in English and Spanish (Portuguese is a plus).
• Other: Ability to thrive in a multicultural, multinational environment and committed to continuous learning.