On-Site Support Graduate Associate

On‑Site Support Graduate Associate – Siemens Industry Software Inc.

Join Siemens Digital Industries Software as a Graduate Associate and launch your career with the Global Customer Outcomes team in Mexico. Over 18 months you will gain hands‑on experience supporting one of the world’s leading automotive manufacturers in the electric vehicle sector, driving the successful adoption of Teamcenter and NX Designcenter, validating system workflows, enabling end users, and identifying opportunities for continuous improvement.

Key Responsibilities

• Support the installation, configuration, and validation of Teamcenter and NX Designcenter systems to ensure workflows operate correctly and align with customer requirements
• Work directly with end users to drive adoption of PLM best practices, provide training, and ensure competency across the organization
• Validate process flows against system capabilities and identify gaps, opportunities, and areas for system optimization
• Create user adoption reports and usage metrics to track progress and inform stakeholder decisions
• Identify and escalate product issues, gaps, and enhancement opportunities to Siemens Product Development and Support teams
• Support NX CAD best practices implementation and identify opportunities to expand licensing and tool utilization
• Learn from customer processes and manufacturing workflows to identify expansion opportunities and recommend strategic improvements

Qualifications

• Bachelor’s degree in Mechanical, Mechatronics, Electrical, or Electronics Engineering
• Experience with CAD/CAM/CAE systems and a foundational understanding of Product Lifecycle Management tools
• Professional‑level English communication skills (minimum B2 level)
• Strong problem‑solving abilities, teamwork mindset, and excellent written and oral communication skills
• Ability to deliver clear presentations and think strategically about process improvements

Required (Non‑negotiable)

• Must reside in Puebla, Mexico, as this role is fully onsite and requires in‑person presence Monday through Friday

Preferred

• Knowledge of automotive industry processes and manufacturing workflows
• Prior exposure to PLM tools or product lifecycle concepts
• Advanced skills in artificial intelligence or machine learning applications

Benefits

We offer a comprehensive reward package which includes a competitive basic salary, bonus scheme, generous holiday allowance, pension, and private healthcare.

Our Commitment to Equity and Inclusion

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences.