Consumer Insights Consultant (Nezahualcóyotl)

Overview

C5i is a pure‑play AI & Analytics provider that combines the power of human perspective with AI technology to deliver trustworthy intelligence. The company drives value through a comprehensive solution set, integrating multifunctional teams that have technical and business domain expertise with a robust suite of products, solutions, and accelerators tailored for various horizontal and industry‑specific use cases. At the core, C5i’s focus is to deliver business impact at speed and scale by driving adoption of AI‑assisted decision‑making. C5i caters to some of the world’s largest enterprises, including many Fortune 500 companies. The company’s clients span Technology, Media, and Telecom (TMT), Pharma & Lifesciences, CPG, Retail, Banking, and other sectors. C5i has been recognized by leading industry analysts like Gartner and Forrester for its Analytics and AI capabilities and proprietary AI‑based platforms.

Integral offices: United States | Canada | United Kingdom | United Arab Emirates | India

Job Summary

We are looking to hire a Market Research Professional with strong research experience and skills.

Job Responsibilities

• Understanding the client brief/business question and answer them with research‑based data.
• ‘Independently’ manage primary research projects for the client. This includes both quantitative and qualitative type of projects.
• Work with insights manager on appropriate research methodologies.
• Prepare supplier briefs, proposals, and handle closure on the supplier as needed. Liaise between the marketing team and the supplier on final clarifications of the requirements before project commencement.
• Work closely with insight teams to prepare the questionnaires / survey instruments around quantitative and qualitative studies.
• Analyze data once received. Draft report along with insights and story. Ensure business questions have been addressed.
• If vendor shared report, review the final report and ensure the insights are well written, aligning with business objectives. Work with insight teams to finalize reports.
• Develop reports on varied topics of the client’s interest, synthesizing information from a wide variety of internal documents (primary, syndicated sources, desk research‑based sources etc.) and develop insights that are immediately actionable for the client.
• Communicate and coordinate with different resources in the team to get the work done.
• Show willingness to continuously learn, upgrade skills and train others.
• Handle project management activities and take full ownership of quality and timeliness of deliverables.

Requirements & Qualifications

• Bachelor’s degree / Master Degree in Business Application (BBA/MBA)
• 8-10 years of experience in market research and analysis.
• Previous market research experience in qualitative and quantitative methodologies, including ad testing and brand lift studies.
• Proven experience with survey questionnaire design and ability to write and/or edit surveys for complex topics.
• Brilliant written and verbal communication skills.
• Ability to simplify complex information into a user‑friendly format.

Other Requirements

• Presence in Mexico, to be able to work from client office, working closely with the local teams.
• Strong communication skills to develop internal relationships.
• Fluent in Spanish and English.

C5i is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, age, marital status, disability, gender identity, etc. If you have a disability or special need that requires accommodation, please keep us informed about the same at the hiring stages for us to factor necessary accommodations.