Technical Support Representative - Help Desk
PSC Industries
Company Overview
WSM is an American company based in San Diego, California.
WSM is an industry-leading e-commerce platform for auto parts suppliers.
Clients all over the country rely on us to deliver the technology they need to grow their businesses.
Our 35+ person company is well-established and ripe for growth.
We are looking for a Technical Support Representative to join our fast-growing team.
Hours: 7:00 AM to 5:00 PM Pacific Time but may grow into split shifts.
Long-term full-time remote work.
Our Technical Support Representatives work diligently to support our valued clients and their businesses. You will receive extensive training on our proprietary software in order to ensure your success and potential for growth.
Monitor and manage group and individual service desk queues.
1 year of experience in a technical support role.
- Fluency in English, written and oral.
- Ability to work a rotating on‑call shift.
- Access to reliable internet, computer, and a mobile device.
- Experience with web design & development.
Job Types : Full-time, Contract
Flexible shift
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