Informatica Cloud Server Administrator

At Keywords, we are using our passion for games, technology and media to create an integral services platform for video games and beyond. Our aim is to become the "go to" provider of technical services. We enable leading content creators and publishers to leverage our expertise and capacity across the lifecycle of interactive content. In so doing we empower our clients to remain lean and agile, and to focus on creating the most engaging experiences. Keywords is trusted and relied upon by many of the world's leading video game companies to work alongside them during concept, development and live operations by leveraging the breadth and depth of our industry leading service lines every step of the way.

Act as expert support for Windows and Linux server related incidents, managing daily tasks and workflows efficiently within ServiceNow (SN).

Support company server infrastructure (Windows and 30% Linux) on-premise and in a Cloud.

Provide operational administration for highly available server landscapes, including storage servers and server hardware lifecycle management (specifically Dell, HP, and Synology NAS).

Participate in and lead server infrastructure projects, ensuring that existing studios are brought to the latest infrastructure standards. Provide administration for virtualization environments (VMware and Hyper‑V).

Administer, maintain, and optimize version control and CI/CD infrastructure, specifically Perforce servers, GitLab, and Jenkins, ensuring high availability for development teams.

Implement infrastructure automation and configuration management using Ansible to streamline server provisioning and routine maintenance tasks.

Create and maintain technical documentation on all system designs, configurations, and troubleshooting procedures.

Bachelor's degree in a relevant technical field or equivalent experience.

Strong technical background with 4+ years’ experience in Server Infrastructure administration (Windows and Linux).

Very strong technical knowledge of the Microsoft Stack, Active Directory, GPOs, DHCP, DNS, as well as virtualization platforms (VMware, Hyper‑V).

Solid understanding of Linux server administration (approx. Ubuntu, RHEL), basic Bash or Python scripting, and command‑line troubleshooting.

Hands‑on experience with server hardware provisioning and out‑of‑band management (Dell iDRAC, HP iLO).

Strong technical knowledge of storage architectures (SAN/NAS, specifically Synology) and network storage protocols (iSCSI, NFS, SMB/CIFS).

Practical experience with Data Backup and Disaster Recovery solutions, specifically Veeam and Commvault.

Experience managing daily IT operations, incidents, and requests using ServiceNow (SN).

Hands‑on experience with infrastructure automation and configuration management tools, specifically Ansible.

Experience administering and maintaining version control and CI/CD systems, with a strong focus on Perforce, GitLab, and Jenkins. Strong analytical and problem‑solving skills, with the ability to translate business needs into technical requirements and identify/resolve complex IT infrastructure issues.

Strong decision‑making skills and an understanding of gaming industry dynamics and trends, with a passion for gaming.

Employment Type: Full Time, Permanent. Working Pattern: Hybrid.

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