QA LEAD - TESTING - Testing/QA

GlobalLogic is partnering with a leading integral retail pharmacy and health & wellness company, operating over 13,200 stores across 11 countries and maintaining one of the world's largest pharmaceutical wholesale and distribution networks. With 390+ distribution centers serving 230,000+ pharmacies, clinics, and hospitals in over 20 countries, the company is a recognized leader in pharmacy‑led retail healthcare. Our teams, co‑located with the client in Deerfield, IL, deliver a range of critical services including product architecture, software development, integration, DevOps, UX/UI design, and Agile coaching, all focused on building the next‑generation pharmacy platform.
Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field.
Proven experience (typically 10+ years) in software quality engineering, with at least 3+ years in a managerial or leadership role.
Deep understanding of software testing principles, methodologies, and best practices.
Hands‑on experience with test automation frameworks and tools (e.g., Selenium, TestNG, Postman, JMeter, etc.).
Jenkins, Git, Docker, Kubernetes, etc.).
Familiarity with Agile/Scrum and DevOps environments.
Demonstrated experience leading and scaling quality engineering teams.
Experience managing vendors, external QA partners, or offshore teams is a plus.
Ability to drive quality initiatives across the organization.
Experience setting quality KPIs, tracking metrics, and using data to inform decisions.
Budgeting and resource planning experience preferred.
Manage day‑to‑day operations of the QE team, ensuring high productivity and alignment with project goals.
Define and implement scalable test strategies for functional, regression, integration, performance, and security testing.
Ensure QE involvement throughout the SDLC—from requirements through post‑release monitoring.
Lead root‑cause analysis of complex issues and put systemic improvements in place.
Test Automation & CI/CD Integration
Establish a strong vision for automation‑first QA practices.
Lead implementation of automated testing pipelines within CI/CD workflows.
Provide regular updates to senior leadership on quality metrics, project status, and risks.
Collaborate with infrastructure and DevOps teams to ensure adequate test environments and tooling support.
Quality Metrics & Reporting
Define and track key quality metrics (e.g., defect leakage, test coverage, escape rate).
Evaluate and implement modern test approaches and technologies.
You'll have the chance to work on projects that matter, engaging your curiosity and creative problem‑solving skills to help clients reimagine what's possible.