Front Desk Agent (Full-Time)

Job Number

HOT0CH27

Work Locations

DoubleTree Durango

501 Camino Del Rio, Durango, 81301

Responsibilities

Assist Front Office leadership with checking in and checking out guests.

Respond to guest inquiries in a timely, friendly, and efficient manner.

Provide driving or walking directions to guests to local destinations.

Ensure a high level of product knowledge of the hotel (directions, hours of outlet operation, hotel services, events, local and community attractions).

Assist fellow team members and other departments as needed to maintain positive working relationships.

Safely drive the airport shuttle as required.

Obtain accurate information for guests.

Benefits

Eligible for vacation or Paid Time Off (PTO). Access to the Hilton Team Member and Family Travel Program, reduced hotel room rates and discounts on Hilton and partner products. After 90 days, enrollment in the Hilton Health & Welfare benefit plan (life insurance). Additional voluntary benefits may include long‑term disability, flexible spending accounts, accidental death and dismemberment, legal plans, voluntary medical benefits, employee stock purchase, 401(k) Savings Plan, Employee Assistance and Educational Assistance Programs.

Schedule

Full‑time, PM shift, weekends and holidays required.

Job Classification

Guest Services, Operations, and Front Office.

Brand

DoubleTree by Hilton

EOE Statement

EOE/AA/Disabled/Veteran

#J-18808-Ljbffr