National Account Manager, Retail

As Key Account Manager for Experiences your overall objective will be to grow and optimize a portfolio of accounts across the USA and LATAM. This is a great opportunity for an experienced account manager to manage and develop a diverse portfolio of client accounts (including national, regional and global tour operators, online & retail travel agencies, hotel chains, destination management companies).
Focus on growth and development of existing clients through proactive management of assigned portfolio of accounts.
Take actions based on daily/weekly analysis of clients’ performance.
Attend weekly trading meetings and provide succinct updates on client performance, market trends and opportunities.
At least 3 years’ sales management experience in the B2B market, ideally within the travel/tourism industry including a proven track record of increasing sales through existing clients, and key account management.
Excellent knowledge of MS Office applications (Word, Excel & PowerPoint), CRM Systems (Salesforce) and MI tools.

Fluent in Spanish & English with excellent communication and presentation skills (verbal and written). Knowledgeable about the travel/tourism industry in particular Experiences.
Exceptional organizational and project management skills. The individual needs to be detail oriented, take ownership and have a methodical approach to the management and maintenance of accounts
Comfortable managing multiple projects and activities in a demanding and rapidly changing business environment
A general understanding and interest in technology, particularly the features and benefits of different IT and web based solutions to connect and store data (e.g. XML, white label websites)
Experience working across multiple countries and regions and cultural awareness through working with global customers is advantageous