Sales Engineer (Remote)

We protect the connected world from cyberattacks and performance and availability disruptions through our unique visibility platform and solutions powered by pioneering deep packet inspection at scale technology. About NETSCOUT NETSCOUT has been helping the world’s largest organizations solve their most complex digital challenges for more than 40 years. NETSCOUT unlocks insight at unequaled scale, from every data packet to the broadest view of global internet traffic, so the world’s essential organizations can solve problems faster, constantly transform their digital ecosystems, secure what matters – and stay unstoppable for a world that relies on them every second.

Sales Engineer – Mexico City Position Summary The role of the Sales Engineer is to assist the Sales team in reaching the revenue goal by providing quality pre-sales technical support and presentations focused on articulating value to the prospective buyer. These areas will include verticals such as System Integrators, Service Providers, and Channel Partners. This individual will report to the Regional Director and in some cases the Area Vice President and will be required to have significant interaction and consultation with customers and must have a solid understanding of the sales cycle and working with the Sales teams throughout the process. Sales Engineers and their Account Managers will be placed in situations to uncover and develop new areas of business and relationships for NETSCOUT Systems.

The Sales Engineer must be able to work closely with the Account Manager(s) and Regional Director to develop business and technical strategies that can help ensure the best chance to win business. Investigate the prospect’s needs and assist in developing a strategy to win business Assist the Sales Teams in making tactical decisions regarding the sale. Provide specialized technical support to the prospect/customer using NETSCOUT’s ‘best practices’ techniques along with other available resources provided to the Sales Engineering group. This includes building relationships across customer's IT silos to document their infrastructure and understand their challenges and seek out potential projects. The Sales Engineer will directly assist Sales teams in achieving financial targets via the sales process and assisting sales in accurately assessing and forecasting opportunities. Must be able to create and deliver PoCs, manage competitive Bakeoffs, prepare for and run initial and subsequent onsite presentations or host remote presentations using WebEx or Meeting Place, ability to perform canned or live product demonstrations of system capabilities and benefits for customer meeting, show ability to lead whiteboard discussions, etc., Adapt to new situations and opportunities that may include multiple Integrators on a common customer network Travel required within the assigned territory and within the Region estimated at 40 - 50% within the territory, carrying a laptop. Strong ability to differentiate the products from competitors – an expert in competitor’s product and how to differentiate against them Very strong presentation skills – Charismatic presenter that can present compelling views of our products against the customer needs Top level technical skills Shows the initiative to research the recent market trends and presents how our solution can help customers in these new areas Shows leadership skills in terms of contributing to the sales strategy from a solution requirements standpoint – strong contributor to the sales strategy. Develops own relationships in key accounts and is a strong contributor to overall account relationships Makes contributions to new product direction through making suggestions to the EBO/SBO Positive, can-do attitude in sales

Bachelor’s Degree in Computer Science or Software Engineering or equivalent Cisco routing, switching, gateways and applications(must) TCP/IP, SNMP, Netflow, VoIP Various topologies, LAN, WAN (MPLS, Frame, ATM) Trend analysis concepts Security concepts Network infrastructure concepts Network General (Sniffer) knowledge HP/OV, IBM Tivoli, EMC SMARTS, ArcSight a plus Network performance management Fault/Alert management concepts nGenius product experience is an advantage Operating systems (Linux, NT) Certification CCNA, CCNP, CCIE a plus SDN/NFV Virtualization Public/Private Cloud Minimum 10 years’ experience in IT and/or 7 years as a pre-sales engineer, Network Engineer, Application Engineer or in a pre-sales technical support role. Proven pre-sales record of success and achievement for themselves and their team. Strong Networking and Application background desired along with a working knowledge of Linux/Windows operating systems. Cultural familiarity with and experience in doing business within the Region is critical. Must have attended formal sales training that teaches presales techniques. Examples of training courses include but are not limited to Sandler, Siebel or Afterburner. MBA preferred Formal presentation training preferred

Employees are eligible for a variety of professional development opportunities to help them advance their skills and career. We have heavily invested in our individual, management, and leadership training and development programs. The use of AI-generated responses or other external assistance during any stage of the interview process is not allowed.