Customer service representative Remoto Home office
RDS Same Day Delivery
Company Overview: At RDS Same Day Delivery, we specialize in providing seamless last-mile delivery solutions that
transparency, and customer care in every delivery.
We are seeking a proactive and detail-oriented Inbound Customer Service Representative to join
Support clients and prospects by delivering comprehensive information on services, delivery options, pricing, and account management.
Demonstrated experience in a customer service role, ideally within the logistics, delivery, or transportation industry.
Strong command of the English language, with the ability to communicate clearly and professionally in both verbal and written formats.
Team Collaboration: Comfortable working closely with other teams (such as dispatch and operations) to ensure clients are satisfied with resolutions and to provide additional support as needed after the initial call.
Proficient in CRM software and comfortable with basic data entry and tracking systems.
This is a fully remote position, providing flexibility to work from home.
Shifts may vary based on call volume, with the potential for evening, weekend, or holiday shifts to ensure we meet customer needs during peak times.
Vacante publicada el 13 horas atrás
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