Sales Development Representative (English Speaker)

At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.

Sales Development Representative

This is an exciting lead generation opportunity for someone interested in building a sales career within a leading financial services software organization. As a Sales Development Representative, you will play an important role in fueling top‑of‑funnel pipeline growth by identifying, engaging, and qualifying potential customers. You will act as a key connection point between Marketing and Sales, supporting inbound and outbound lead generation activities for the Payments business and partnering with Sales Executives to support pipeline development for the assigned region. The role is well suited for someone early in their sales career, highly motivated, confident in communication, and eager to learn.

Generate and qualify new and existing leads through inbound and outbound channels.

Support top‑of‑funnel pipeline growth by conducting early‑stage prospecting and qualification activities.

Conduct outreach through phone, email, social media, and other channels to engage potential prospects.

Support digital campaign, field marketing, and other lead sources by following up on Marketing Qualified Leads and helping progress them through the funnel.

Partner closely with Sales Executives and Marketing teams to ensure leads are being engaged appropriately and routed effectively.

Collaborate with account executives to qualify leads and support engagement with the right contacts in the right accounts.

Maintain accurate lead, activity, and pipeline information in CRM and sales reporting systems.

Own and manage lead generation activity, forecasts, and performance reporting through regular sales updates.

Participate in training programs as directed by the manager.

Contribute to meeting‑setting goals and support the development of new business pipeline.

Use strong follow‑up, persistence, and communication skills to engage prospects and support sales opportunities.

Interest in developing a career in sales, business development, demand generation, or a related commercial function.

Strong verbal and written communication skills, including the ability to communicate clearly and professionally in English.

Ability to engage prospects confidently through phone, email, social, and other outreach channels.

Ability to build and nurture relationships with prospects, internal stakeholders, and sales partners.

Ability to understand basic sales processes, marketing funnels, and lead qualification concepts.

Strong attention to detail and ability to maintain accurate information in CRM or sales reporting systems.

Proficiency with Microsoft Office applications.

Experience with CRM tools, sales engagement platforms, or marketing automation tools is helpful but not required.

Previous exposure to sales, sales support, business development, customer‑facing work, or business‑to‑business outreach is helpful but not required.

Banking, finance, payments, software, or financial technology exposure is a plus.

Portuguese language skills are a plus but not required.

Bachelor’s degree in business or equivalent practical experience is preferred.

This role is based in Guadalajara and is performed in a hybrid office environment (2 days/week in office).

Unlimited vacation (subject to local regulations and business priorities).

Hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.

Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.

Inclusion communities such as Count Me In, Ver el correo electrónico en click.appcast.io, Ver el correo electrónico en click.appcast.io, Ver el correo electrónico en click.appcast.io, and Ver el correo electrónico en click.appcast.io.

Access to online learning and accredited courses through our Skills & Career Navigator tool.

Participation in our global recognition program, Finastra Celebrates.

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