Operations Officer - Spanish & English Speaker

Revisa cómo impactarás nuestro ecosistema: As a Groceries Operations Lead at Rappi, you will be at the forefront of our grocery division, orchestrating a seamless integration between our local and global operations and product teams. This pivotal role focuses on optimizing our scheduled demand systems in retail and enhancing picker decision processes. We are seeking a visionary leader who will be instrumental in advancing our operational KPIs, including reducing cancellations, minimizing order times, improving defect rates, and maximizing cost efficiency.

Como parte de Rappi, serás Responsable de:
Efficiency analyses across regions and courier profiles
Behavioral and performance analyses for strategy design
Opportunity identification in service quality and fleet management
Independent data/analysis ownership capacity
Development and execution of cross-functional initiatives
Presentation of results for senior management
Independent data/analysis ownership capacity, with the capability to identify the need for, and develop, required granularities
Effective prioritization, accompanied with quantitative data points as needed
Effective communication skills across seniority levels – comfortable in developing and presenting material for senior management

Bien y ahora, ¿Cuáles son los requisitos para que yo sea parte de este universo de neón?
Education level: Bachelor's degree in Engineering, Economics, Finance, or other similar
Experience: 5+ years of operations and/or management or consulting experience
Data-driven mindset, hands-on attitude, and proactive in developing solutions
Strong leadership and consistent ownership abilities within fast-paced environments
Demonstrated experience interpreting and presenting data to various audiences; ability to generate value in defining quantitative findings, translated into action plans
Project management experience engaging multidisciplinary, cross-functional teams
English and Spanish required
Proficiency with SQL, Python, Google Workspace, Power BI

Postulate Aqui;

¡Te esperamos con mucha ansiedad y brillo en los ojos para entregar magia juntos! #Rappi