Customer Service Representative (Spanish and English Speaking)

Customer Service Agents - Español - Qro page is loaded## Customer Service Agents - Español - Qrolocations: MEX Santiago de Querétaro - Prol. 10 Fracc, piso 2, Centro Surtime type: Full timeposted on: Posted Yesterdayjob requisition id: R1688673Job Title:Customer Service Agents - Español - QroJob DescriptionThe Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.**Job Type:****Full-Time****Location****:** Insurgentes Sur, Mexico City* A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with* Endless career opportunities and clear paths for career development* A competitive salary* Inclusive perks and benefits* Opportunity for monthly performance incentives* Great weekly, biweekly and monthly activities* Great raffles and prizes**WHAT YOU WANT MATTERS TO US**No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service experts.This role is the perfect opportunity for someone considering a career in customer services.You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role.**TO BECOME A PART OF OUR TEAM:**Courteous with strong customer service orientation· Intermediate - Advanced English level· High School diploma or equivalent required· 6 months minimum of experience in Call center customer service(Desired)· Ability to work under constant changes· Multitasking· Strong computer navigation skills and PC knowledge· Ability to communicate effectively, both in writing and verbally· Reliable with strong attention to detail· Skilled in multitasking; including maintaining a pleasant and professional tone and manner· Shift rotation capability as needed· Based on location and / or program, additional experience / skills may be required**CALL US HOME:**If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.**Learn more:****Concentrix**on Facebook |**Concentrix**on Instagram |** above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. 10 Fracc, piso 2, Centro SurLanguage Requirements:Time Type:Full time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the**# **Mission:**### Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.# **Company Overview:**### We power the brands of the future. Some call us a global technology and services leader. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.