Sales Agent (ENGLISH SPEAKER) (REMOTE)

Field Representative AutomotiveApply: Fully Remote: Remote, Field Based, Mexico: Monterrey, Nuevo León, Mexico: El Marquez, Querétaro, Mexico: Full time: Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. You’ll help change how goods get to market and contribute to global sustainability. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.# **Key Account Management, Finance, Operations) to troubleshoot and resolve customer issues, conducting root cause analysis and implementing long-term corrective actions.* Oversee the resolution of billing disputes and discrepancies, ensuring accuracy in ERP systems and clear communication of outcomes to customers.* Monitor customer account performance, utilizing control and financial reports to identify discrepancies, trends, and opportunities for process optimization.* Maintain accurate customer records and service-related data within CRM systems, ensuring timely and accurate completion of tasks and adherence to key performance metrics.* Support customer engagement initiatives by coaching team members, providing feedback, and fostering a positive customer experience through proactive communication and quality monitoring.* Be part of this amazing team as a **Field Account Representative Automotive** to support and grow our automotive customer portfolio across Mexico. Monitor account performance, identify opportunities, and proactively resolve operational challenges.* Experience with business systems such as SAP, Salesforce, and advanced Excel reporting.* Fluent English and Spanish.* At CHEP, you'll be part of a global organization that values innovation, collaboration, customer excellence, and continuous improvement. Remote Type**Fully Remote# # **Skills to succeed in the role**Adaptability, Building Rapport, Commercial Sustainability, Continuous Process Improvement, Customer Experience (CX), Customer Support, Data Storytelling, Empathy, Experimenting, Our Business, Problem Resolution, Sales Communications, Taking Ownership, Teamwork, Understand Customers**We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.****Brambles and CHEP never conduct interviews via online chat or request money as a term of employment.