Head of Quality Management

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Coordinate and ensure effective compliance with customer requirements to guarantee product quality across the organization's various operational and manufacturing phases, based on the implementation of control and monitoring systems; additionally, build and maintain effective customer relationships by meeting performance indicators and adhering to the Dana philosophy, thereby positioning the organization as a potential supplier for new projects.

Job Purpose

Job Duties and Responsibilities

Assist in managing the activities of quality teams to ensure consistent execution of inspection, testing, and compliance procedures across production areas.

Lead or support investigations into quality issues, facilitate root cause analysis, and ensure timely implementation and documentation of corrective and preventive actions.

Help ensure adherence to industry standards such as IATF 16949 and ISO 9001, as well as customer-specific requirements.

Support internal and external audit readiness.

Monitor key quality metrics, identify trends, and prepare reports for management.

Recommend actions to improve product quality and reduce defects.

Provide guidance and support to quality technicians and inspectors.

Assist in developing training materials and promoting a culture of continuous improvement and accountability.

Education and Qualifications

• Bachelor’s degree or 4+ years of applicable experience
• 7+ years of experience

Skills

Proficient in implementing and maintaining QMS frameworks such as ISO 9001 and IATF 16949.

Skilled in conducting audits, managing documentation, and ensuring regulatory compliance across production processes.

Demonstrated ability to analyze quality data, identify trends, and lead root cause investigations.

Experienced in applying corrective and preventive actions (CAPA), and driving continuous improvement initiatives using tools like 8D, FMEA, and SPC.

Join our team of 28,000 problem solvers who are fostering a culture of innovation by leveraging the diverse perspectives of our global team. We believe in facing challenges head-on by finding opportunity and uncovering possibility, where roadblocks and barriers become targets instead of obstacles. We are One Dana with limitless opportunity.

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