Restaurant Concierge.

Concierge (Waldorf Astoria Riviera Maya)

Waldorf Astoria Riviera Maya Carretera Federal Cancun - Tulum, Cancun 77569

Provide information, advice and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others

Stay current with all hotel services as well as daily VIP requests and special events

Provide support to Management as required, in cases of emergency

Project a professional manner with an emphasis on hospitality and Guest service

Commitment to delivering a high level of customer service

Knowledge of the local area

Previous experience working in Concierge in a hotel environment (advantageous)

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. Guest Services, Operations, and Front Office

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