Technical Customer Support Engineer

We are seeking a Customer Support Engineer to join our team for this opportunity out of Mexico!

Provides technical support covering the full life cycle of client’s products to external customers and partners.

Diagnoses and debugs technically complex software in networked and virtualized environments.

Isolates and resolves problems in customer configurations and deployments. Provides technical support covering the full life cycle of client’s products to external customers and partners.

Diagnoses and debugs technically complex software in networked and virtualized environments.

Isolates and resolves problems in customer configurations and deployments. Good standard of verbal and written English and a professional telephone manner.

Committed to providing excellent customer experiences with a strong focus on empathy and advocacy.

Additional written and spoken languages (French and other European languages) are an advantage but not essential.

Learns rapidly through both formal and informal training.

As part of our team, you’ll have the chance to work on projects that matter.

By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company.

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward‑thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.

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