Senior UX/Product Designer

We are tech transformation specialists. We are CI&T. We combine the disruptive power of Artificial Intelligence with human expertise to support large companies in navigating changes in technology and business. With 30 years of experience, 6,000 workers, offices in 10 countries and talents across 5 continents. We operate in the fields of design, strategy, and engineering for general brands, helping clients achieve the full potential of technology as a force for good. Impact is what we deliver.

We are looking for a Senior UX Researcher who lives in Ciudad del Mexico and is available to conduct field research and client visits in person. Possesses extensive experience in user research, data analytics, with the ability to connect to strategic insights.

Mission

In this role, you will reveal what our users need from our products by conducting research, collaborating with cross‑functional teams to ensure our products meet user needs and align with business goals, and performing usability studies. These responsibilities also include inspiring change, delivering oral and written presentations, evaluating qualitative and quantitative data, and helping the UX team better understand what would make a user’s experience more intuitive, accessible, and seamless.

Responsibilities

Conduct qualitative research methods (e.g., user interviews, focus groups, usability testing) to gather insights on user behaviors and preferences.

Utilize quantitative research methods (e.g., surveys, analytics data) to analyze user interactions and trends, translating findings into actionable strategies.

Collaborate with data teams to analyze user behavior data and identify trends and patterns.

Utilize analytics tools to measure user engagement and assess the impact of design changes on user experience.

Present research findings and strategic recommendations to stakeholders in a clear and compelling manner.

Work closely with product managers, designers, and stakeholders to integrate user insig

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