Analyst, SQL Database

Delivery Analyst delivers data, data products, and information that drive our client’s multi-channel marketing capabilities. They understand the details of our client’s data and Acxiom’s products to ensure that our clients and / or third party vendors receive clean, enhanced, segmented, ready-to-market data. Delivery Analysts strive daily to improve quality, and adhere to standard processes and procedures. They work with clients and / or third-party vendors to begin to understand requirements and escalate issues with a focus on maintaining a seamless process flow. Analyzes, troubleshoots and modifies/changes processes and data to ensure efficient delivery of services to Acxiom clients. This position is based in Lomas Atlas, Mexico City, MexicoDUTIES AND RESPONSIBILITIES* Accountable for ownership of on-time input and output delivery, including taking initiative to monitor after hours* Accountable to manage their own time in order to meet deadlines, including taking Initiative to monitor work after hours* Coordinates and manages source file receipt with clients, vendors, and/or internal stakeholders* Verifies input/output counts, monitors data processing jobs and audits/verifies the results based on historical trends* Setup and build processing flows, including ad hoc, new build and more complex flows* Accurately validates source and output data, data formatting specifications, and output requirements according to specifications and service level agreements ensuring zero defects* Delivers accurate output information to clients and / or their vendors through the appropriate data processing platforms and utilizing transfer mechanisms* Ensures compliance with quality assurance processes, established procedures, project requirements and service level agreements/expectations* Researches, troubleshoots and takes action regarding data or processing issues according to product, client and / or third-party vendor specifications. Leads client meetings as it pertains to solution, research, issues, change management and trouble shooting. Also mentoring less experienced Delivery Analysts in the Change Management process.QUALIFICATIONS* Typically requires a minimum of 2 years of related experience with a Bachelor's degree; or equivalent work experience* Microsoft Office applications* Demonstrated ability to communicate with clients and internal stakeholders – providing status* Attention to detail, important to monitor and audit solution processing servicesWhat will set you apart:* USPS Address Standards* Knowledge of auditing /monitoring techniques and tools (portal, nexus)* Industry regulations* FCRA* Email* Privacy* Understanding of relational database design* Working Knowledge (Understanding of Syntax) for those that apply to specific assignment:* Encryption/Decryption (PGP/GPG, SDMS, GIS)* Outside List Manager* Activate* Orbiter* Datastage* AOFT* OES* Unix* FUSE* SQL / PL –SQL* Perl* Shell Scripting* Campaign Management Tools* UNIX / LINUX* UltraEdit* File Medic* Syncsort* File Transfer Protocols* General knowledge of Information Technology practices**Primary Locations:**Mexico City**Additional Locations (if applicable):**We are leaders in helping brands achieve the number one mantra for every business – know your customer. For fifty years, we’ve helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business.Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel.Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you’re an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out.Our values represent our brand promise – to our clients and to our associates – and define our company culture.