Software Technical Expert

Technical customer facing expert, able to communicate clearly and easily with mainly technical contacts; Support on gathering all customer requirements to deliver a thorough and customer focused implementation and configuration strategy. Ability to document test scenarios of configuration to support QA. SME in a number of the Solera products, particularly understanding the configuration and integration capabilities. Collaborate with both configuration and training to support on customer requirements understanding and the broader Solera team to deliver new product developments. On occasion train the customer on the newly delivered configuration. 4-6 years of experience in large transformation programs, utilising high-performing teams, ideally leveraging agile methodology

• Technical requirements gathering or business analysis experience, ideally in Automotive or Insurance markets, able to ‘think out of the box’ to deliver value solutions to customers
• JIRA/Confluence API Tools

POSTMAN, JSON, SOAP, Oauth, XML, CSS etc

Excel to Macro level

Solera is the global leader in vehicle lifecycle management software-as-a-service, data, and services. Through four lines of business – vehicle claims, vehicle repairs, vehicle solutions and fleet solutions – Solera is home to many leading brands in the vehicle lifecycle ecosystem, including Identifix, Audatex, DealerSocket, Omnitracs, LoJack, Spireon, eDriving/Mentor, Explore, CAP HPI, Autodata, and others. Solera empowers its customers to succeed in the digital age by providing them with a “one-stop shop” solution that streamlines operations, offers data-driven analytics, and enhances customer engagement, which Solera believes helps customers drive sales, promote customer retention, and improve profit margins. Solera serves over 300,000 global customers and partners in 100+ countries.