Implementation Specialist (Spanish + English Speaking)
Cervin
At Paystand, we’re not just another fintech company—we’re trailblazers in decentralized finance (DeFi), transforming how businesses manage their finances. With thriving hubs in Santa Cruz, San Francisco, Austin, Minneapolis, Mexico City, Hermosillo, and Guadalajara, we’re leading a global revolution in financial systems. 5000 list for five consecutive years, we’re among the fastest-growing companies reshaping the future of finance.
Paystand isn’t just a company—it’s a growing global network. With the strategic acquisitions of Teampay, a leader in spend management, and Yaydoo, a top AR and AP platform in Latin America, we’re building an expansive ecosystem designed to revolutionize financial operations and fuel business growth worldwide.
What We Do: By harnessing the power of blockchain technology, we digitize receivables, automate financial processes, reduce time-to-cash, lower transaction costs, and unlock new revenue streams for businesses.
Why We Do It: We’re driven by a mission to revolutionize digital payments and decentralize finance, creating a more open, inclusive, and transparent financial ecosystem, starting with B2B payments.
How We Do It: As change-makers in the DeFi movement, we don’t just follow trends—we set them. If you’re passionate about shaping the future of fintech and eager to redefine what financial technology should look like, Paystand is the place where you can make a significant impact.
As an Implementation Manager, you are the driving force behind getting Paystand customers live, fast. You’ll manage end-to-end ERP configuration and deployment, working directly with customers to ensure their systems are launched correctly, completely, and on time.
You’ll also act as a consultative partner to customers, guiding them through ERP best practices, offering configuration recommendations, and ensuring the solution aligns with their operational goals.
Own the technical setup and configuration of ERPs, including NetSuite, Sage Intacct, MS Dynamics, Business Central, and Acumatica.
Act as a trusted advisor to customer stakeholders — offering ERP best practices and recommendations around configuration, workflows, and payment design.
Customize and deploy the Paystand solution across UAT and Production environments, including workflows, bundles, and payment methods.
Lead walkthroughs and customer-facing trainings to ensure adoption readiness.
Track project delivery across timelines, dependencies, and milestones; flag blockers early and keep projects on track.
Coordinate internally with Solutions, Support, RevOps, and Engineering to resolve configuration, data, and enablement issues.
Keep customer records and project plans updated across systems (HubSpot, Monday, internal dashboards).
Stay up to date on platform enhancements, ERP updates, and implementation best practices.
2–4 years in ERP-focused implementation, onboarding, or technical customer success.
- Strong working knowledge of at least one major ERP (NetSuite, Sage Intacct, Business Central or Acumatica preferred).
- Ability to install bundles, configure roles/permissions, map financial fields, and troubleshoot ERP-integrated applications.
- Project management mindset: able to juggle multiple implementations, deadlines, and teams at once.
- Clear communicator in both English and Spanish; confident leading customer calls and training sessions.
- Comfortable navigating ambiguity and driving clarity in fast-moving projects.
- Bonus points: familiarity with payment processing systems, HubSpot, Monday.Fuel your days with free snacks and paid lunches in the office.
We've got your health covered with Major Medical Health Insurance.
If you're passionate about driving change in the FinTech landscape and being part of a company that is shaping the future of digital payments, we invite you to explore opportunities with Paystand.
We understand that no candidate is perfectly qualified for any job. Only English resumes will be considered.
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