Legal Assistant (Remote)

Job Title: Legal Help Billing Assistant
Location: Remote
Reporting To: Head of Civil Billing
Role Overview
We are seeking a detail-oriented Billing Assistant with experience in a legal aid environment to join our civil billing team. You will be responsible for preparing and processing legal help claims, ensuring compliance with funding regulations, and contributing to the firm’s billing efficiency. While specific legal help billing experience is desirable, we are open to applicants with demonstrable experience in a legal aid setting and a willingness to learn the specifics of legal help billing. Full training will be provided on internal systems and procedures.
Key Responsibilities
Legal Help Claim Approval & Compliance
Prepare legal help claims across various areas of law (e.g., housing, AAP, family).
Check ledger rates, funding evidence, and documentation for accuracy and compliance.
Reduce rejections, appeals, and lost costs through careful review.

Monitor and action dormant file reports to enable timely billing.
Submit EC claims within required timeframes.
Work closely with the Head of Civil Billing to optimize billing practices.
Collaborate with the wider civil team to meet departmental billing targets.
Compliance & Audit Preparation
Ensure compliance with all relevant legal aid billing regulations, including:

Legal Aid, Sentencing and Punishment of Offenders Act 2012
Standard Civil Contract and Specification
Costs Assessment Guidance (2018/2024)
~ Support audit preparation and the firm’s responses to LAA queries.

Required Experience & Skills
Experience working within a legal aid environment is essential.
Prior exposure to legal aid billing processes (including EC claims) is highly desirable.
Familiarity with Legal Aid Agency requirements and relevant funding rules.
Some awareness of audit processes would be advantageous.

Excellent organisational skills and attention to detail.
This is a key role in a supportive and knowledgeable billing team. The successful candidate will receive full training on our internal systems and processes, with an opportunity to grow their skills, to provide a vital function within our civil billing team, and contribute to the firm’s financial and operational success.
(Due to the volume of applications, we are unable to respond to all candidates or provide individual feedback. If you have not heard from us within 10 working days of the application deadline, you have been unsuccessful on this occasion.)
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