Software Analyst

Our Privacy Statement & Cookie Policy****Application Analyst**Elevate your career with Thomson Reuters and join our purpose to inform the way forward!Step into the world of global technology support as an Application Analyst and help power the platforms that professionals trust every day.**Role Summary:**The **Application Analyst** provides courteous and prompt provision of operational support relating to assigned application systems. Assesses the scope of issues and conducts root cause analysis and correlation with other systems or application problems.* Engages others and escalates issues as needed, while proactively monitoring production and non-production environments/applications.* Provides advice, training, and support to users regarding application functionality, correct operation, constraints, and user faults.* Works on smaller, minimally complex projects or issues requiring specific expertise, and participates in project planning sessions.* Manages multiple and sometimes competing priorities with guidance, and aids in preparing status updates for customer problems or projects.* For some positions: makes general or site-specific modifications, updates system documentation, manipulates data, defines enhancements, and provides input for technical plans and solutions.**Proficiency in SQL and a strong understanding of database administration.* Familiarity with programming concepts, database usage, and Internet-based applications; Technology Used:*** Web-based software platforms* SQL* Microsoft suite**Education:*** Bachelor’s degree in computer engineering/computer science, Information Technology, or Math* **Hybrid Working Mode:** 2-3 days mandatory Work from the office every week.* **LI-FP2* **Hybrid Work Model:** We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.* **Flexibility & Work-Life Balance:** Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.* **Industry Competitive Benefits:** We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.* **Social Impact:** Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.* **Making a Real-World Impact:** We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.