ServiceNow Systems Administrator

System Administrator II

Location: Tlaquepaque

Responsibilities:

Tlaquepaque Local IT team supervision

Onboarding & offboarding main contact/IT activities coordination, IT induction

L1 support on Laboratory Operating System PCs

IT best practices on laboratories

IT supplier planning, supply chain and goods/service receive control

PCs, mobiles, printing services

IT room check list, tracking actions

Root Cause Analysis on P1s related to local IT

Meeting rooms IT services assessment & actions

Integral IT initiatives participation and support as required

IT infrastructure local activities extension (4 patch days per year)

IT representation on pertinent audits

PM monthly report

Qualifications:

• 5 years of experience
• Windows for PCs, iPhones, basics on IT infrastructure
• Personal computers
• Microsoft Windows, antivirus (basic)
• IVANTI, ServiceNow, monitoring console
• Strong desire to grow – even if you do not meet all our requirements, we encourage you to apply, because the further development of our employees is very important to us and opens up a wide range of opportunities for you in our company

FORVIA HELLA stands for the variety of all employees. Inclusion and diversity are firmly anchored in our company culture. We are continuously looking for new team players and welcome applications from all interested parties, regardless of their ethical and social background, age, religion, gender, disability, sexual orientation or identity.

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