Sr. Specialist It Solution Delivery (Xico)

Summary

• Functions in line with the operating model
• Proactively drive campaigns and TIS initiatives for infrastructure relevant topics (EOL, other)
• Develops and enhances relationships with key stakeholders, acting as a trusted advisor / key point of contact, actively managing expectations and monitoring satisfaction levels and service adoption
• Provide program management to impactful initiatives where required and their delivery in accordance with project goals, timescales, costs, Novartis methodologies and own defined approach
• Understand complex IT landscapes
• Influence work practices in own area of expertise across different IT domains

About the Role

Major Accountabilities

• Create and lead solution designs for internal customers and help scoping of requirements to meet business needs.
• Develop project rationale and perform scoping assessments to determine feasibility of projects.
• Understand the business requirements, design and deliver end‑to‑end infrastructure solutions as per Novartis Infrastructure standards.
• Interact with various stakeholders at the business functional level and provide assistance on any infrastructure‑related issues in collaboration with teams.
• Proficiency on AWS services such as EC2, VPC, S3, RDS, Lambda, CloudFront, EBS, EFS, ASG, IAM, ELB, Data sync, Route53, EKS, ECS, etc.
• Ensure overall user experience is taken into account when designing and deploying new solutions and services.
• Ensure implemented solutions are according to specifications and fit for purpose.
• Ensure designs produced adhere to architectural roadmap and support the development, execution and operations of software/service.

Minimum Requirements

• Bachelor's degree and around 10 years experience with a strong technical background.
• Business fluent English.
• AWS Certified Solutions Architect certification is an added advantage.
• Proven experience as an AWS Solution Architect and DevOps, preferably within the life sciences industry.
• Experience in infrastructure architecture and design of complex, hybrid infrastructure solutions including PaaS, IaaS and on‑premises datacenter.
• Familiarity with regulatory frameworks and standards applicable to the life sciences industry, such as GxP, HIPAA and FDA regulations.
• Strong knowledge of IT service management processes and experience in improving processes.
• Knowledge of IT project management processes.
• Experience leading cross‑functional teams and managing relationships with business customers.
• Proven leadership, communication and management skills.
• Proven ability to understand and influence stakeholders within and across the function, building trust and driving the change agenda leveraging both the formal and informal elements of the organization.

Division: OperationsBusiness Unit: CTSLocation: Mexico, Site INSURGENTESCompany / Legal Entity: MX06 (FCRS = MX006) Novartis Farmacéutica S.A. de C.V.Alternative Location 1: Hyderabad (Office), IndiaAlternative Location 2: Prague, Czech RepublicFunctional Area: Technology TransformationJob Type: Full timeEmployment Type: RegularShift Work: No