Learning Specialist/sr. Learning Specialist

Overview

Work Schedule Standard (Mon‑Fri) Environmental Conditions Office.

Summarized Purpose.

Essential Functions

• Leads projects and collaborates with teams to deliver fit for purpose learning solutions on time, on budget, and on quality.
• Works closely with vendor management team to handle learning software platforms and vendor relationships.
• Analyzes requirements and collaborates with team to draft, review, and finalize submissions (e.g., awards, RFP).
• Creates processes and materials that support established programs and projects.
• Supports key projects programs by refining internal processes for the department.
• Supports less experienced project managers, enabling their growth and development through mentoring, coaching sessions, and team development workshops.
• Performs special projects, assignments, and administrative tasks per business needs.

Job Complexity

Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors.

Job Knowledge

Develops professional expertise and applies company policies and procedures to resolve a variety of issues.

Supervision

Normally receives general instructions on routine work and detailed instructions on new projects or assignments. Exercises judgment within defined procedures and practices to resolve appropriate action.

Business Relationships

Contacts are primarily internal to the company with infrequent external customer/vendor contact on routine matters. Builds productive internal and external working relationships.

Qualifications

Education and Experience

• Bachelor's degree or equivalent and relevant formal academic/vocational qualification.
• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 2+ years).
• In some cases an equivalency consisting of a combination of appropriate education, training and/or directly related experience will be considered sufficient for this role.

Knowledge, Skills and Abilities

• Strong knowledge of project management standards and practices, with a minimum 1‑2 years’ experience handling projects in talent development.
• Good computer skills and proficiency with Microsoft Office, Office 365 tools, SharePoint; experience with resource management and project management tools preferred.
• Basic consultancy skills.
• Effective ability to query, compile, enter, track and maintain data and records management systems.
• Fundamental ability to translate issues into actionable business solutions.
• Close attention to detail and strong organizational skills to deliver high quality work within project timelines.
• Ability to deliver solutions in a collaborative and cross‑functional global environment, with an understanding of user perspective.
• Effective oral presentation and written communication skills.

Physical Requirements

• Frequently stationary for 6‑8 hours per day.
• Repetitive hand movement of both hands with ability to make fast, simple repeated movements of the fingers, hands, and wrists.
• Frequent mobility required.
• Occasional crouching, stooping, bending and twisting of upper body and neck.
• Light to moderate lifting and carrying of items including luggage and laptop computer with a maximum lift of 15‑20 lbs.
• Ability to access and use a variety of computer software developed both in‑house and off‑the‑shelf.
• Ability to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences.
• Frequently interacts with others to acquire or relate information to diverse groups.
• Works independently with little guidance or reliance on oral or written instructions and plans work schedules to meet goals.
• Requires multiple periods of driven concentration.
• Performs a wide range of variable tasks as decided by variable demands and changing conditions with little predictability as to the occurrence.
• Ability to perform under stress.
• Ability to multitask.
• Regular and consistent attendance.