Accounts Receivable Specialist / Staff Accountant (Puerto Vallarta)

We are a US-based company specializing in blueberry genetics, plants, and grower support for leading blueberry producers worldwide. From our start in Oregon over 40 years ago, we've expanded to nurseries in Mexico, Peru, Spain, South Africa, Netherlands, and China. Our mission is to help growers succeed by providing top genetics, expert support, and strong partnerships. Fall Creek is creating a world with better blueberries.

POSITION NAME: Accounts Receivable Specialist / Staff Accountant

Application requirement: Please submit your resume in English.

The Accounts Receivable Specialist is responsible for supporting the organization's order-to-cash processes through customer invoicing, collections, cash application, account reconciliation, and customer account administration activities.

The role partners closely with customers, commercial teams, customer service teams, finance, and accounting organizations to improve collection performance, maintain accurate customer records, support financial reporting, and strengthen working capital performance while maintaining high standards of customer service, accuracy, confidentiality, and ethical conduct.

Essential Duties

Customer Invoicing & Billing Administration

• Process customer invoices accurately and timely in accordance with customer agreements and company policies.
• Validate pricing, terms, discounts, freight charges, and billing requirements.
• Resolve invoicing discrepancies through coordination with commercial, operations, and finance teams.
• Support customer master data maintenance related to billing and invoicing requirements.

Collections & Receivables Management

• Monitor customer accounts and execute collection activities.
• Analyze aging reports and prioritize collection efforts.
• Resolve payment delays, disputes, deductions, and collection issues.
• Support working capital improvement initiatives and collection strategies.
• Escalate delinquent accounts and emerging credit concerns when appropriate.

Cash Application & Account Maintenance

• Apply customer payments accurately and timely.
• Research and resolve unapplied cash, short pays, overpayments, and deductions.
• Maintain accurate customer account records and documentation.
• Support month-end reconciliation of accounts receivable balances.

Account Reconciliations & Controls

• Prepare customer account reconciliations and supporting documentation.
• Investigate reconciling items and account discrepancies.
• Maintain documentation supporting customer balances and adjustments.
• Support internal controls, audit requirements, and governance policies.

Financial Reporting & Analysis

• Support receivables reporting and month-end close activities.
• Analyze aging trends, collection performance, and customer payment behavior.
• Support KPI reporting and working capital analysis.
• Provide account information and analysis to finance and accounting teams.

Stakeholder Collaboration

• Partner with commercial, customer service, operations, and finance teams.
• Communicate professionally with customers and internal stakeholders.
• Support alignment between customer-facing teams and accounting requirements.

Continuous Improvement & Process Optimization

• Identify opportunities to improve invoicing, collections, and cash application processes.
• Participate in automation and standardization initiatives.
• Support implementation of process and system enhancements.

Systems & Technical Capability

• Utilize ERP systems to support invoicing, collections, and reporting.
• NetSuite experience strongly preferred.
• Leverage Excel and reporting tools to support analysis and issue resolution.
• Support testing and implementation of system enhancements.

Compliance & Governance

• Ensure compliance with company policies, internal controls, and financial procedures.
• Adhere to FCPA standards and ethical business practices.
• Maintain confidentiality of customer and financial information.
• Support audit readiness and compliance initiatives.

Education Required

• Associate degree in Accounting, Finance, Business Administration, or related field required; Bachelor's degree preferred.

Experience Required

• 3–6 years of accounts receivable, collections, billing, or customer accounting experience.
• Experience with ERP systems (NetSuite preferred).
• Experience in manufacturing, agriculture, biotechnology, life sciences, or B2B environments preferred.

Language Required & Competences

• Ability to communicate effectively in English, both orally and in writing.
• Accounts receivable processes and controls.
• Customer invoicing and billing administration.
• Collections and cash application processes.
• Customer account reconciliation.
• ERP systems (NetSuite preferred).
• Microsoft Excel and reporting tools.
• Basic accounting principles and financial statements.