Outbound Area Manager, MX FC Field (Tlajomulco de Zúñiga)

Job Overview

Amazon is looking for high‑potential leaders, who are ready to own their impact in Amazon Operations as an entry‑level manager. As a front‑line leader, you will have an opportunity to invest in others, develop a people‑focused leadership style, and master the tools, processes, and operations that have created the most customer‑centric company on Earth.

We offer flexible scheduling options and understand the importance of work‑life balance for all our employees. You’ll find clear career progression paths and leadership development opportunities through our structured mentoring and advancement programs.

As an Area Manager, you will lead and develop your own team of Amazon Associates in a distribution warehouse environment. Your main focus will be motivating, mentoring, and coaching your team. As a servant leader, you will ensure that your team has all the tools needed to succeed for any task during a shift, and you will engage with them to maintain the highest levels of safety, quality, attendance performance, and engagement.

What is fulfillment you ask? Fulfillment is how we refer to completing or fulfilling a customer’s Amazon.com order and the acts of picking, packing, shipping and delivering the order to meet or exceed their expectations.

Job Requirements

• Ability to work weekends, holidays, and/or overnight shifts
• Ability to work overtime both in peak season and as needed
• The position is NOT a corporate role and will be located in a Fulfillment Center

Key Job Responsibilities

• Lead, manage, and develop a team of 50 to 100 Amazon Associates
• Communicate policies to Associates and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed
• Create, manage, and support recognition and communication programs
• Support all safety programs and OSHA compliance to ensure a safe work environment for all Associates
• Ensure procedures are followed for building security and product loss prevention
• Partner with the management team to establish and maintain quality control standards
• Develop performance goals and objectives to achieve customer demand and ensure accuracy and quality
• Lead continuous improvement projects and innovation initiatives to enhance operational efficiency

Job Elements

• Stand/walk for up to 10‑12 hours
• Walk in/and around the warehouse with great frequency; many facilities are over a quarter mile in length
• Access all areas of building (ascending and descending ladders, stairs, and gangways safely and without limitation)
• Regularly bend, lift, stretch and reach both below the waist and above the head
• Lift and move items up to 20 kg.

Team Culture

At Amazon Operations, we are united by a single mission: delivering smiles to our customers’ doorsteps. We combine the energy of a start‑up with the experience of being the world’s most customer‑centric company, and we are passionate about innovation and solving complex challenges at scale.

What makes our team special is our collaborative spirit. We celebrate diversity of thought and believe the best ideas can come from anyone. In our fast‑paced environment, we support each other’s growth through mentorship and hands‑on learning, creating an inclusive workspace where everyone feels empowered to contribute while delivering millions of smiles.

Inclusive Team Culture

At Amazon we embrace our differences and are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences, and Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work Life Balance

We believe striking the right balance between your personal and professional life is critical to life‑long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects that help each team member develop into a better‑rounded professional.

Qualifications

• 1+ years of employee and performance management experience
• Speak, write, and read fluently in English
• 1+ years of professional experience
• Work a adaptable schedule/shift/work area, including weekends, nights, and/or holidays
• Can bend and lift equipment up to 49 lbs throughout the shift
• Bachelor’s Degree or equivalent.
• 1+ years of performance metrics, process improvement or lean techniques experience

Accommodations

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.