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Lead, Customer Performance & Tech Transformation

MasterCard

Mastercard is seeking a leader for Customer Performance to support the CCPT within Technology and the LAC region. The role focuses on monitoring regional health and performance, guiding incidents, and strengthening strategic relationships with senior technology leaders.

You will partner with Product, Engineering, and Operations to drive resilience, transformation, and improved customer outcomes in a fast-paced environment.

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Vacante publicada el 1 día atrás
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