Field Service Engineer

Field Service Engineer (Automation & Robotics)

Queretaro, Mexico | International Travel

Join a global automation leader shaping the future of industrial production.

Working as a Field Service Engineer (FSE) at CSi means stepping into a fast-paced, international environment where innovation meets real-world impact. As a system integrator specialising in intelligent automation, we deliver cutting-edge solutions to leading industrial clients worldwide.

With 500 employees across the Netherlands (HQ), Romania, Mexico, and the United States , we combine global expertise with local delivery, and we're growing.

The Role

As a Field Service Engineer , you'll bring advanced automation systems to life - programming, commissioning, and supporting high-end robotics and logistics solutions across global customer sites.

You'll be hands-on with:

• PLCs, robots, and automation software
• System commissioning and optimisation
• Customer-facing troubleshooting and support

This is a role for someone who thrives on variety, problem-solving, and international exposure.

What You'll Be Doing

• Commission and support automation systems on-site globally
• Diagnose and resolve electrical, mechanical, and software issues
• Implement PLC/robot software modifications
• Perform preventive and corrective maintenance
• Support installation, wiring, and system testing
• Deliver training to customer teams
• Provide remote technical support when needed
• Produce service reports and documentation
• Identify opportunities to improve customer operations

What We're Looking For

Background & Experience

• Degree in Electrical, Electronic, Mechatronic, or Automation Engineering
• 3+ years' experience in industrial maintenance, commissioning, or programming
• Strong experience with:
• Siemens Step7 and/or Allen Bradley PLCs
• Fanuc and/or ABB Robots

Technical Skills

• Industrial networks: Profibus, Profinet, Devicenet, AS-i, Ethernet
• SCADA systems (e.g. WinCC, Intouch, VB.net )
• Basic knowledge of mechanical & pneumatic systems

Mobility & Flexibility

• Willingness to travel internationally for extended periods
• Flexible to work evenings/weekends when required

Personal Skills

• Analytical problem-solver with strong perseverance
• Customer-focused and results-driven
• Excellent communication at all levels
• Structured, organised, and able to perform under pressure
• Strong team player

Requirements

• Fluent English (minimum intermediate)
• Valid passport
• Driving license
• US visa (desirable)
• Based in or able to relocate to Queretaro

What We Offer

• Competitive salary: 30,000 - 33,000 MXN gross/month (depending on experience)
• Travel expenses covered
• Benefits above statutory requirements
• Continuous technical training and development
• A collaborative, multicultural work environment
• Exposure to cutting-edge, global automation projects

Why Join CSi?

At CSi, no two projects are the same. You'll work with advanced technologies, travel globally, and directly impact how major industries operate.

If you're passionate about automation and want a career that challenges and excites you, this is your opportunity.