Delivery Analyst- Client Delivery Data and Technology

Delivery Analyst – Client Delivery

Are you someone who enjoys figuring out how things work, solving problems, and working directly with clients?

Acxiom is looking for a Delivery Analyst to join our team in Mexico. This role is a great fit for someone with at least 2 years of experience who has worked with email or marketing campaign execution, SQL/data, and client-facing delivery and wants to continue building their career in a global data and technology environment.

This is not a traditional digital marketing role . You’ll work behind the campaigns—helping manage the data, technology, processes, and troubleshooting that allow client campaigns to execute successfully.

What You’ll Do

• Support and execute email and marketing campaigns from setup through delivery and validation.
• Work with SQL and relational databases, preferably Oracle , to query, validate, and troubleshoot campaign and customer data.
• Manage campaign inputs, data feeds, file transfers, segmentation, and other technical delivery requirements.
• Work directly with clients and internal teams , understanding requests and translating them into accurate deliverables.
• Investigate campaign, data, and production issues, identify root causes, and drive problems through resolution.
• Perform quality checks to ensure campaigns and data are accurate before delivery.
• Manage client requests, incidents, and priorities within established timelines and SLAs.
• Take ownership of your work and know when to investigate independently and when to bring in the right technical resources.
• Collaborate with teams across technology, data, operations, and client delivery.

What We’re Looking For

• 2+ years of relevant professional experience.
• Hands-on experience supporting or executing email, CRM, or marketing campaigns .
• Working knowledge of SQL and experience working with data and relational databases; Oracle/PL-SQL is a plus .
• Experience in a technical operations, campaign operations, marketing operations, application support, implementation, or client delivery environment .
• Strong troubleshooting and problem-solving skills.
• Experience working directly with clients, customers, or business stakeholders .
• Ability to manage priorities and take ownership without needing constant direction.
• Strong English communication skills for working with global teams and clients.

Great to Have

Experience with marketing automation or CRM platforms, ETL/data feeds, SaaS or cloud environments, file transfer processes, ticketing/incident management, or campaign QA will help you stand out.

Experience supporting financial services clients or campaigns is also a plus.

Why Acxiom?

If you like the combination of data, technology, marketing, and client problem-solving , this is an opportunity to build deeper technical skills while working on real client solutions.

Acxiom offers an environment where continuous learning is part of the job . You’ll be exposed to new technologies, complex data environments, global teams, and experienced professionals while continuing to expand both your technical and client-facing capabilities.

We’re looking for someone who is curious, accountable, comfortable asking questions, and willing to dig into a problem until they understand what is happening.

If that sounds like you, we’d like to hear from you.