Administrative Assistant for MOC (Management of Changes)

Administrative Assistant for MOC (Management of Changes)

Location: Guadalajara, MX

Category: Global Business Service Jobs

Why are we proud of what we do at allnex? We create coatings, products which help protect the world for all next generations – and that’s exactly what you can do joining us!

Imagine how fast your smartphone would become scratched‑up, ugly and unusable without a coating. Or an e‑bike, the cabin of a train, a beautiful wooden floor, and countless other things in life.

Making objects and their surfaces more attractive and longer‑lasting means making them more sustainable, and that’s a huge part of what working at allnex is about. No matter which role you step into, you’ll become part of a global team of passionate people who care deeply about the chemistry, quality, and global impact of coatings.

You’ll also join a highly multicultural and diverse team of more than 4,000 employees in four regions who – as part of one of the world’s leading coating resins companies – serve customers in over 100 countries across the globe.

As an Administrative Assistant supporting our Management of Change (MOC) activities within the Global Quality Team , you will play a key role in coordinating change management processes across the organization. You will support stakeholders from different regions, maintain process documentation and workflows, track action items, and help ensure timely execution of MOC activities. Working closely with cross‑functional teams, you will contribute to process compliance, continuous improvement initiatives, and the ongoing development of a global system that supports business operations worldwide. This role is ideal for someone who is organized, detail‑oriented, and enjoys collaborating with others while driving process excellence in a global environment.

Key Responsibilities

• Coordinate and support Management of Change (MOC) activities by creating, maintaining, and updating MOC records, ensuring information is accurate, complete, and aligned with established processes.


• Partner with stakeholders across multiple regions to track progress, follow up on action items, gather required information, and help drive timely completion of MOC requirements.


• Maintain and improve process documentation, workflows, and system records, ensuring changes, roles, responsibilities, and supporting documentation are properly captured and archived.


• Monitor MOC performance and generate reports to identify process bottlenecks, resource constraints, trends, and opportunities for continuous improvement and increased process efficiency.


• Support the ongoing development and adoption of the global MOC system by providing administrative coordination, promoting process compliance, collecting user feedback, and contributing to quality and audit readiness initiatives.

Required Skills and Experience

• Experience providing administrative support for business processes, process coordination, documentation management, or shared services operations within a corporate environment.


• Strong organizational, planning, and follow‑up skills, with the ability to manage multiple priorities, maintain accurate records, and ensure timely completion of activities in a fast‑paced environment.


• Excellent written and verbal communication skills, with the ability to build effective relationships and collaborate with stakeholders across functions, regions, and organizational levels; professional proficiency in English is required.


• Experience creating and maintaining process documentation, workflows, procedures, checklists, and other controlled records, with a strong attention to detail and process‑oriented mindset.


• Proficiency in Microsoft Office applications, particularly Outlook and Excel, along with the ability to work with business systems and databases; experience supporting quality, audit, compliance, continuous improvement, or change management activities is an advantage, as is a willingness to learn new tools and technologies.

Qualifications

• Professional proficiency in English (written and spoken) is required, with the ability to communicate effectively and collaborate with stakeholders across different regions and functions.


• Bachelor’s degree in Business Administration, Industrial Engineering, Manufacturing, Operations, Quality, Supply Chain, or a related field is preferred.


• 1+ year of experience in an administrative, process coordination, quality, compliance, audit support, shared services (GBS), or business operations environment; experience with change management, quality systems, internal controls, or audit‑related activities is considered an advantage.

Equal Employment Opportunity

allnex is proud to be an equal opportunity employer. We celebrate diversity and are committed to an environment where all colleagues contribute for the benefit of our employees, our products, and our communities.