Bilingual Real-Time Workforce Planner
Concentrix Services Mexico, S.A. de C.V.
Concentrix is seeking a Sr. Representative for Real Time Management in Queretaro to manage agent schedules and intraday corrections. You will monitor volumes, escalate issues, and prepare availability reports, ensuring staffing aligns with demand.
The role requires 1+ year in Workforce Management or data analysis, strong English skills (B2), and advanced Excel capabilities. This is a full-time on-site position located in Queretaro, Mexico.
#J-18808-LjbffrVacante publicada el 1 día atrás
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