Field Service Tech II

Perform repairs electrical, mechanical, hydraulic, pneumatic, and software, make technical reports, planning the tasks to make repair procedures on the time previews , execute tasks with a better quality service, Perform basic inspections, Basic Knowing tools: compressor, lathe, drilling, and welding machines, lifting and transport method, Having the knowledge about MANITOWOC procedures to assembly, maintain, and repair cranes, Build a trustful list of parts and services necessary to repair MANITOWOC equipment.

Responsibilities

• Diagnose and repair hydraulic, pneumatic and mechanical systems of medium complexity.
• Perform functional tests and adjustments following OEM specifications.
• Interpret technical drawings, schematics and manuals for complex repairs.
• Prepare parts lists and job plans for service orders.
• Complete detailed inspection reports and documentation.
• Lead or support annual inspections with technical responsibility.
• Provide technical support to customers and field teams when required.
• Perform other tasks as assigned.

Required Education and Experience

• Engineering degree in mechanical, electromechanical, industrial maintenance, electronic or mechatronic.

• Minimum of 1-3 years of hands-on experience in the industry.

• Proficiency in reading technical manuals and schematics

• Experience with hydraulic and pneumatic systems is highly desirable

• Familiarity with workshop safety standards and procedures

• Previous experience in a shop or industrial environment preferred

Work Environment

• Frequently exposed to outdoor conditions including heat, cold, rain, and dust

• May work in industrial, construction, or remote field locations

• Requires use of personal protective equipment (PPE) at all times

• Involves working near heavy machinery and moving equipment

• May require travel to customer sites and extended periods away from base location

• Environment may be noisy and physically demanding

Travel Required

Approximately 60–75%

Frequent travel to customer sites and field locations is expected, including occasional overnight stays. Must be flexible and available to travel on short notice.

Other Duties

• Support inventory management and documentation of service activities

• Participate in customer feedback collection and service improvement initiatives
• Maintain cleanliness and organization of work areas and tools
• Perform administrative tasks related to service reporting and scheduling
• Carry out any additional duties as assigned by supervisors, aligned with company goals and operational needs