Bilingual Tech Support Engineer - Networking & Security
Jobtailor
Jobtailor in Mexico City is seeking a technical support specialist to deliver top-tier assistance using Salesforce Service Cloud. You will resolve cases, communicate across calls and emails, and contribute to knowledge bases, while coordinating with engineering for escalations and fixes.
You will handle L2/L3 networking issues, document steps, and participate in weekend and on-call rotations to ensure 24/7 coverage for critical incidents.
#J-18808-LjbffrVacante publicada el 6 horas atrás
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