Hmd Trucking, Operations Customer Service Representative (San Andrés Cholula)

Company Overview

With over 20 years of experience, HMD Trucking Inc is one of the fastest-growing trucking companies in the Chicagoland area utilizing over 500 power units and 900 trailers. The company’s aggressive sales approach and the quality of service are the basis for our strong reputation as a valuable leader in the industry.

Responsibilities

• Upload cargo loads into the system to ensure that dispatchers can schedule on time.
• Provide assistance and information to all customers about their cargo, location, and arrival to destination, in regards pickups, transit, and deliveries of various cargo.
• Update status reports of specific customers based on real-time information.
• Other duties as assigned.

Qualifications

• Multitasking, proactiveness
• Attention to details
• Excellent written and verbal skills
• Degree in Engineering / Administration / Finance is a big plus
• Solid data entry skills with regard to speed and accuracy.
• Intermediate MS Excel skills.
• A self-starter with the ability to work in a fast-paced office setting.
• Organization, accuracy, and attention to detail.

Experience

• Order entry: 2 years (required)
• Customer service: 1 year (required)

Language

English (required)

Benefits

• Paid Time Off (PTO)
• Full Private Health Insurance
• Fun and energetic work environment
• US Based Company
• Comfortable office in San Andres Cholula, Puebla (Cumbre Abanza)

Working Hours

Monday to Friday 7:00am - 4:00pm CST (1 working Saturday every 2 months)

Pay

$17,000.00 - $20,000.00 per month

Work Location

In person

Application Deadline

28/02/2025

Expected Start Date

01/03/2025