Technical Account Manager 3- Cross industry- Mexico City/Monterrey
Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software.
We are looking for a dedicated and experienced Technical Account Manager to join our team.
Key Responsibilities:
As a Technical Account Manager within our sales team, you will lead and implement industry-focused, prescriptive, and value-driven sales engagements. This role involves developing productive business relationships with customers and prospects in several industries like Automotive, Consumer Products, and other. You will utilize insights from PreSales tools to work with customers and the account team, defining executable strategic Customer Roadmaps and identifying opportunities for land and expand within their organizations.
You will build credibility and improve customer confidence by engaging in business conversations around industry trends, business challenges, and specific needs within our focus industries. Using standard practices, you will contribute to forming cohesive customer sales strategies, developing executive briefs, communicating solution visions specific to automotive customers, and preparing financially quantified value propositions and business cases to support sales.
• Customer Strategy and Planning:
o Identify "land and expand" opportunities within our customers, developing ROI-driven business cases for Siemens technologies.
o Guide customers and Account Orchestrators on engagement strategies for enterprise opportunities.
o Define strategic Customer Roadmaps, identifying expansion opportunities, and articulate SaaS benefits and ROI to Automotive C-suite.
•Consultative Sales & Opportunity Execution:
o Become a trusted advisor to our customers, offering thought leadership on industry trends and challenges.
o Articulate Siemens' vision on Digital Thread adoption to drive competitive advantage and sales in Automotive.
• Internal Operations:
o Manage software pipeline; contribute to planning and internal reviews.
o Communicate sales, presales, industry, and customer needs to internal teams (e.g., product development, marketing).
• Knowledge Sharing and Mentoring:
o Act as the Industry expert, creating value propositions across Digital Threads.
o Improve customer engagement models, business cases, and campaign materials for Xcelerator opportunities.
•Bid Management:
o Respond to RFPs/RFIs with Siemens DISW solutions.
Qualifications:
• Education and Experience:
o Relevant University degree in Business, Computer Science, Engineering
o Manufacturing and/or Engineering Software Sales experience of more than 6 years
o SaaS Sales experience.
o Significant Industry Experience in any of our focus Industries; Automotive, Consumer Products, etc. With skills to address other industries with knowledge focused on product development and manufacturing processes. (Preferably having worked in any industry)
o Advanced English Communication (written and verbal)
• Good Knowledge of the Following Skills:
o Industry knowledge is a must
o MS Office
o CRM Software, especially SFDC (desired)
o Presentation and Storytelling
o Teamwork & Collaboration
o Negotiation and Influencing
o Conflict Management
o Analytical Thinking and Problem Solving
o Growth Mindset and Self Development
o Business and Commercial Acumen
o Customer Centricity
o Sales Planning
o Suspect Identification and Development
•Additional (extras) Basic Knowledge of the Following Skills:
o Siemens Solutions and / or equivalent Competitor Software Solutions relevant to the industry.
Scope:
• Work with large customers and prospects.
• Work within multiple Digital Threads.
• Establish and maintain effective relationships with Local Senior Account Orchestrators and Sales Leaders.
• Establish and maintain customer relationships up to senior management level.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
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