Portuguese Advanced Service Desk Technician
Cognizant
Cognizant is seeking an on-site Portuguese Advanced Technical Support Technician to run a large-scale Service Desk application support environment for an international organization, ensuring continuous availability, high-quality incident resolution and user satisfaction while mentoring staff.
The role covers coordinating with cross-functional teams, designing workflows, implementing monitoring, reviewing escalated tickets, and driving process improvements across global business units.
#J-18808-LjbffrVacante publicada el 7 horas atrás
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