PMO Project Manager

PMO Project Manager

Guiding small to medium customer projects with localized scope and low risks, ensuring engagement meets all scope, time, budget, and quality expectations.The role supports project finance management and business development efforts through opportunity identification and assessment. It nurtures client relationships, partners with various internal teams for performance optimization, and acts as the customer’s point of contact for service delivery.

Responsibilities

• Guide the delivery of customer projects with revenue implications, handling small to medium projects with localized scope and low risks.
• Handle project financials, including profit and loss (P&L), ensuring compliance with SOAR approved budgets and providing dependable financial forecasts to management.
• Support business development efforts by identifying and cultivating new opportunities within current projects and assisting in the qualification and assessment of small opportunities.
• Cultivate and nurture client relationships, particularly at first to mid-level, frequently representing the organization to external customers.
• Guide the project team, overseeing both internal and external resources with a team size of less than 7 individuals.
• Identify tasks and research, determine dependencies, and communicate expectations to team members regarding customer delivery projects.
• Partner with engineering, product, and research teams across the company to understand performance and identify opportunities for new customer delivery projects.
• Serve as the customer’s point of contact/escalation for services delivery and internal concerns.
• Develop conclusions, recommendations, and written reports, contributing proactively through research and data analysis support, and sharing knowledge to foster a knowledge management culture.
• Work independently on moderate scope problems, exercising judgment and resolving issues by following company policies and procedures.

Education & Experience (Recommended)

• Four‑year or graduate degree in Computer Science, Information Systems, Engineering, or any related discipline, or commensurate work experience or demonstrated competence.
• Typical 2–4 years of work experience, preferably in project management, HP Services business units, HP global projects, or a related field, or an advanced degree with little or no work experience.

Preferred Certifications

None

Knowledge & Skills

• Agile Methodology
• Business Development
• Business Operations
• Change Management
• Client Services
• Customer Relationship Management
• Microsoft Project
• Milestones (Project Management)
• Process Improvement
• Project Documentation
• Project Management
• Project Management Institute (PMI) Methodology
• Project Planning
• Project Scoping
• Risk Management
• Risk Mitigation
• Scrum (Software Development)
• Six Sigma Methodology
• Systems Development Life Cycle
• Waterfall Methodology

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope

• Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input.

Complexity

• Responds to routine issues within established guidelines.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Employment Details

Job – Service Schedule: Full time
Shift: No shift premium (Mexico)
Travel: Relocation ‡
Equal Opportunity Employer (EEO) – HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Applicants who choose to disclose information will not be subjected to adverse treatment. This information is kept in strict confidence.

Legal Notice

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